Help lead transformative change as the Associate Director of Violence Intervention and Prevention at ACE, where you’ll partner with the Director to oversee impactful prevention and intervention programming. As the department’s second-in-command, you’ll lead day-to-day program operations, supervise and develop program leadership, and step in for the Director when needed. Working closely with other ACE departments, you’ll help shape services to ensure seamless, comprehensive care for our program participants. In this dynamic role, you’ll collaborate with internal teams and external partners to expand services, enhance opportunities, and actively encourage participants' community engagement and leadership. If you’re a grounded, visionary leader with a commitment to empowering others, join us to make a lasting impact in our community.

DUTIES & RESPONSIBILITIES:

Staff Supervision & Development:

Directly supervises program managers; provides regular, structured supervision and coaching to support their professional growth and program effectiveness.
Conducts periodic performance reviews for program managers and develops individualized training and supervision plans.
Ensures program managers provide consistent supervision to their direct service staff, including performance reviews and required training compliance.
Leads recruitment and selection, and monitors onboarding of direct service staff; supports the Director in hiring program managers.
Ensures continuity of supervision and program coverage during staff absences or leadership transitions.

Program Operations & Quality:

Monitors day-to-day program quality and progress toward Key Performance Indicators; identifies strengths, gaps, and emerging issues and escalates to the Director as appropriate.
Ensures program operations are consistent with departmental goals, funder requirements, and ACE organizational standards.
Collaborates with Director to draft, maintain, and update departmental policies and procedures in alignment with grantor and ACE standards.
Serves as the primary point of contact for program managers on operational questions, issues, and escalations.
Maintains availability to work outside standard business hours as the primary leadership contact for after-hours program needs and participant-facing events.

Data, Compliance & Reporting:

Oversees data compliance across all department systems, including Welligent and funder databases; ensures managers and staff enter data accurately and on time.
Conducts regular internal audits to assess compliance with funder and regulatory requirements; facilitates corrective action plans where needed.
Compiles and drafts narrative and statistical reports on program activities, staff performance, and participant outcomes for Director review and submission to ACE leadership, the Board, and funding partners.
Supports the Director in evaluating data to assess department impact and progress toward KPIs.

Budget & Administration:

Monitors day-to-day program spending and ensures operations are consistent with budgeted resources.
Submits and tracks requisitions for equipment, goods, and services needed for program operations.
Provides operational data and program context to support the Director’s budget collaboration with the Senior Director of Programs.

Partnerships & Culture:

Supports Director in running regular department-wide team meetings; ensures program managers facilitate effective team meetings with their staff.
Coordinates with other ACE departments and partner organizations on service integration and program needs; may represent ACE in partner meetings and community settings.
Supports the Director in grant reporting and may contribute program data and narrative input to grant applications.
Handles urgent facility issues as they arise during program operations, taking immediate action to ensure participant and staff safety and notifying the Director promptly.
Manages routine day-to-day facility coordination and communicates non-urgent facility needs to the Director for review and follow-up with the Facilities and Infrastructure Department.
Actively models and reinforces ACE’s commitment to diversity, equity, inclusion, restorative justice, and trauma-informed care in day-to-day supervision and program operations.

KNOWLEDGE, SKILLS AND ABILITIES:

Deep knowledge of community violence intervention and gang prevention models, including data and trends affecting gang-impacted communities, and of trauma-informed and evidence-based practices in youth development, workforce development, or related human services fields.
Demonstrated ability to supervise and develop a multi-layered team — including managers who themselves supervise staff — with consistency, clarity, and cultural competence; skilled in assessing individual performance, providing ongoing coaching, and conducting timely and accurate evaluations.
Ability to articulate department goals, performance indicators, and evaluation methods; contributes to program design and development, tracks progress against deliverables, and monitors program expenditures in alignment with budgeted resources.
Strong analytical skills with the ability to interpret program data, identify trends, and translate findings into operational improvements and clear accountability structures for program managers.
Excellent written and verbal communication skills, including the ability to draft clear program reports, policies, and correspondence, and to facilitate productive team meetings.
Ability to remain calm, exercise sound judgment, and make thoughtful decisions in a fast-paced environment and during crisis situations.
Familiarity with grant compliance requirements, governmental regulations, and funder reporting standards common to nonprofit program administration; experience with case management platforms preferred.
Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and translate strategic direction into clear operational plans and expectations.
Demonstrates cultural humility in community relations and service delivery; sensitive to the community, cultural, and personal dignity of program participants and able to successfully engage, assess, and plan services for individuals typical of the program’s target population
Commitment to and ability to model ACE’s organizational values — including diversity, equity, inclusion, restorative justice, and trauma-informed care — in day-to-day supervision and program operations.
General proficiency in navigating and using technology, including Microsoft Office Suite and data or case management platforms
Ability to work a flexible schedule, including evenings and weekends, as required by program needs.

PHYSICAL REQUIREMENTS:

Prolonged periods of standing and walking throughout facilities.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to bend, lift, stretch, climb, and crawl to provide services.

QUALIFICATIONS:

Master’s degree in a relevant field (Public Administration, Public Health, Non-Profit Management, etc.) and two years' experience at a supervisory level in human services; or
Bachelor’s degree (Public Administration, Public Health, Non-Profit Management, etc.) and five years of experience in the human services field, including at a supervisory level; or
Equivalent combination of training and experience.
Possess a current California Driver’s License, clean DMV record & adequate auto insurance.
Must submit to a Department of Justice Criminal background check
Initial TB employment clearance required

Benefits:

Health, Vision, and Dental Insurance at no cost to you (starting after 60-90 days, dependent on start date- effective date is the next 1st of the month post 60 days of employment).
Retirement Plan with employer contributions at 2% of your annual salary.
$100,000 life insurance (at no cost to you).
Short and Long-Term Disability insurance (at no cost to you).
Vacation Leave Accrual: Employees accrue vacation based on length of service at ACE.
- First 2 years, employees accrue approximately 10 days (80 hours) annually.
- 2-4 years, accrual increases to approximately 15 days (120 hours) annually.
- At 5+ years, employees accrue approximately 20 days (160 hours) annually.
Up to 6 sick days a year (eligible to use after 60 days).
15 paid holidays (selected by ACE).

The anticipated pay range for candidates who will work in California is $80,000 to $90,000 annually. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.

Alliance for Community Empowerment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Alliance for Community Empowerment

Associate Director of Violence Intervention and Prevention

About the Job